Automatic Call Distributor Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
Posted: 23 Feb 2024 | Published: 27 Feb 2024

TechTarget ComputerWeekly.com

MicroScope – September 2020: Reach out to resellers
sponsored by MicroScope
EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace
Posted: 08 Feb 2021 | Published: 04 Sep 2020

MicroScope

EMEA Emergency Services eBook Network Technologies Transforming Public Safety
sponsored by Cradlepoint
EBOOK: Emergency services depend on digital and connected technologies to help quickly provide life-saving assistance, deal with emergencies, and bring order to chaotic situations. In this e-book, learn how Cradlepoint helped 5 different emergency service departments stay connected.
Posted: 08 Feb 2021 | Published: 23 Apr 2020

Cradlepoint

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020

MicroScope

Computer Weekly - 17 August 2021: How to choose between SIEM and SOAR
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our buyer's guide examines the use of SIEM and SOAR to improve IT security, and asks which you should use, and when? We look at what you need to know about NVMe over Fabrics, the emerging storage networking technology. And we find out how Oracle customers are introducing its Fusion Cloud suite. Read the issue now.
Posted: 16 Aug 2021 | Published: 17 Aug 2021

TechTarget ComputerWeekly.com

Computer Weekly – 17 January 2023: How PepsiCo works with tech startups to drive growth
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.
Posted: 16 Jan 2023 | Published: 17 Jan 2023

TechTarget ComputerWeekly.com